How to Be a Confident Corporate HR Crisis Management Consultant

Jan 03, 2022

The work you are doing is vitally important. Each workplace is profound; each job has meaning; each person has great worth. We all seek or hold on to our reason for being, and we wage that struggle at work.

Thus, in each workplace, you enter a landscape of epic battles. Good versus evil, right versus wrong, the powerful versus the weak. When encountering these age-old conflicts, it’s tempting to enter with your sword raised high. But, you’re afraid, and you must have your best weapon at the ready. 

Our collective experience has taught us to lay our sabers down. Instead, we enter with kindness and respect for the good and even great work we witness, and we are humbled.

However, we are not meek like a mouse. That would not honor the people and the great work they are doing. On the contrary, there is strength in our kindness; our respect has infinite power. And still, we must be humble with our strength and power. We are not flashy, flamboyant, or flippant. We are grounded in a point of view, and by holding dear that point of view, we honor the places of work we influence.

We begin our conflict management work with daily practice. Some might call it almost a daily devotion to doing the two Loops of the Psychological Flexibility/Safety Process many, many, many times.

Why practice the two loops many, many, many times?

1. Because it will soothe your Amygdala. 

By soothing your amygdala, you will soothe those around you.

Doing the two loops will help you gain perspective (observer self). This “over the shoulder” view of yourself in a workplace crisis will soothe your amygdala.

2. Doing the two loops will soothe your clients’ amygdala.

3. Amygdalae are not kind by nature. They are powerful but not kind.

Never talk about the problem. 

If you talk about the problem, you will set off your amygdala.

If you talk about the problem, you will set off your clients’ amygdalas.

There’s also the fact that the problem is seldom the problem.

SO, if you want to work toward being a confident corporate HR crisis manager, then practice doing the two loops at least twice per day for six months. (Yes, that’s about 365 repetitions of the two loops.)

After those six months, do the two loops four times per day for six months. That will be about 730 more repetitions, for a total of 1,095 in one year.

Then, do at least 1,000 more repetitions of the two loops over the next year. That will bring you up to about 2,000 repetitions. 

One of the best ways to practice with people is to do webinars. Our favorite platform is Crowdcast because you can also accomplish a lot of effective marketing while you're practicing your HR Crisis Management Craft. We recommend you do at least a couple of these webinars a month. 

Why all of this practice of the two loops?

Because you want to stay on the process while doing your HR Crisis work, your natural inclination will be to slip into the content of the problem. 

[Your job is the psychological flexibility/safety process, NOT the problem.]

If you have practiced the process of the two loops a couple of thousand times, you are very likely to stay with that process with a cool amygdala. So even if you get into the content a bit, you will quickly notice and take yourself back to the process.

You will be a Confident HR Crisis Management Consultant.

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